Privacy Policy

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information voluntarily provided by you, including but not limited to:

Names
Phone numbers
Email addresses
Job titles

Additionally, we automatically collect:

IP address
Browser type
Device characteristics
Location information (precise and imprecise)
Log and usage data

We do not collect or process sensitive personal information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to:

Provide, improve, and administer our services
Respond to your inquiries and offer user support
Communicate important service-related information
Ensure security and prevent fraud
Comply with legal obligations
Send you account notifications, appointment reminders, order alerts, and similar communications (if consent is provided)

3. WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

We may share your personal information with:

Google Analytics for website analytics
Google Maps Platform APIs for location-related services
Third parties in the context of business transfers (merger, acquisition, sale of assets)

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Terms and Conditions

SMS For Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

Upon consenting to receive text messages from Magora, you may receive communications related to:

Appointment reminders: Confirming scheduled meetings or calls.
Service updates: Notifications about changes to existing services.
Urgent requests: Immediate questions or support needed from the client side.
Internal communication: Task reminders, and deadline updates.

Please note that standard messaging disclosures apply.

Message Frequency

Our SMS message frequency is estimated to be approximately 30 text messages daily across all users, with individuals typically receiving no more than 1-2 messages per day. We operate across multiple time zones, and this volume may vary depending on the client's needs and their location.

Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

Opt-In Method

Customers may opt-in for SMS messaging from Magora verbally during a call initiated through our website (https://magora-systems.com/). During the call, customers will be asked: "Do you agree to receive texts from Magora? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://magora-systems.com/privacy-policy/." This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

Opt-out

Customers can opt-out of SMS messaging from Magora by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

Standard Messaging Disclosures

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://magora-systems.com/. You can also contact us at [email protected].
Visit https://magora-systems.com/privacy-policy/ for privacy policy.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

Your information will be retained only as long as necessary to fulfill the purposes outlined or as required by law.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement technical and organisational security measures to protect your information. Despite these measures, we cannot guarantee absolute security against unauthorized access.

6. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from children under 18 years old.

7. YOUR PRIVACY RIGHTS

You have the right to:

Request access to your personal data
Request correction or deletion
Withdraw consent
Object to processing

To exercise your rights, contact us at: [email protected]

8. DO WE USE COOKIES?

Yes, we use cookies and tracking technologies. More details are provided in our Cookie Notice.

9. DO-NOT-TRACK (DNT)

We currently do not respond to DNT signals.

10. UPDATES TO THIS POLICY

We will update this policy as necessary. Changes will be communicated via our website.

11. CONTACT US

For any questions or concerns, contact us at:

Thinking Fish Limited (Magora)
56 Shoreditch High Street
London E1 6JJ, United Kingdom
Email: [email protected]